Privacy policy

Privacy Policy
Last Updated: July 21, 2025

RASHERI operates this website and store, including all features, products, and services (collectively, the “Services”), to provide customers with a curated shopping experience. Our platform is powered by Shopify, which helps us offer and manage these Services. This Privacy Policy explains how we collect, use, and share your personal information when you visit, browse, or make a purchase through our Services.

By accessing or using any part of the Services, you confirm that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described.

Information We Collect

We collect personal information that can identify you or be linked to you, such as:

  • Contact Details: Name, billing/shipping address, phone number, and email address.

  • Payment Information: Card details, transaction history, payment confirmations, and related financial data.

  • Account Details: Username, password, preferences, and account settings.

  • Order and Transaction Data: Items viewed, added to cart, purchased, returned, or exchanged.

  • Communications: Details from your interactions with our support or messages you send us.

  • Device and Usage Data: Information like IP address, browser type, and browsing behavior within our Services.

How We Collect Information

We collect personal information from various sources, including:

  • Directly from you, when you create an account, place an order, or contact us.

  • Automatically through our website, via cookies and similar tracking technologies.

  • From service providers, including Shopify and shipping partners.

  • From business partners and third parties.

How We Use Your Information

Your personal information is used for purposes such as:

  • Fulfilling Orders: Processing payments, shipping products, managing returns, and providing order updates.

  • Improving Services: Customizing your shopping experience and recommending products.

  • Marketing: Sending promotional offers, updates, and advertisements based on your interactions.

  • Security and Fraud Prevention: Protecting your account and ensuring secure transactions.

  • Customer Support: Assisting you with inquiries or issues related to your orders or account.

  • Legal Obligations: Complying with applicable laws and responding to legal requests.

How We Share Information

We may share your personal information in the following cases:

  • With Shopify and service providers who help us operate and manage our Services.

  • With marketing and business partners for promotional activities.

  • When required by law or in connection with legal proceedings.

  • With affiliates within our corporate group.

  • As part of business transactions, such as mergers or acquisitions.

Shopify Relationship

Our Services are hosted and supported by Shopify. Shopify may collect and process your personal data when you interact with our website and may use this data to enhance Shopify’s services across all merchants. Shopify is responsible for processing your data for its purposes. For more details on Shopify's data practices, please visit Shopify’s Privacy Policy.

Third-Party Websites

Our website may link to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before sharing personal information.

Children's Data

We do not knowingly collect personal data from children under the legal age in your jurisdiction. If you believe a child has provided us with personal information, please contact us to request its removal.

Data Security and Retention

While we implement security measures to protect your data, no system is completely secure. We recommend using caution when sharing sensitive information online.

We retain your data as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce policies.

Your Rights

Depending on your location, you may have rights to:

  • Access your personal data

  • Request deletion of your data

  • Correct inaccuracies in your data

  • Request a copy of your data

  • Manage your marketing preferences

You can exercise these rights by contacting us through the available channels on our website.

Complaints

If you have concerns regarding your personal data or this Privacy Policy, you may contact us directly through our website. You also have the right to contact your local data protection authority.

International Data Transfers

Your personal information may be stored or processed outside your country, including in countries that may not offer equivalent data protection. When required, we rely on recognized transfer mechanisms to ensure your data remains protected.

Changes to This Policy

We may update this Privacy Policy as needed. Updates will be posted on this page, with the revised date indicated above.

Contact Us

For questions or requests regarding your personal data, please contact us using the available support options on our website.